Tullverket

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Call us

The phonenumber to Swedish Customs is +46 771 520 520. Our automatic call service helps you find the service you need. Below you can see the services.
Call service options
For English press 4  
1 CallCustoms  
2 Technical support  
3 Customs Crimewatch  
0 Operator  

CallCustoms


Phone CallCustoms with your inquiries about import and export as well as import/export restrictions. Frequently asked questions from businesses include the AEO certification, permits and customs declaration procedures. Questions from the general public often concern the import of pets or the duty and other fees liable on goods purchased abroad. We also offer help with your queries about the importation of vehicles and what is required if you are moving to Sweden.

The Customs Helpline provides you with advice and recommendations based on the information you provide us, for instance details about goods you wish to have classified. The more accurate and detailed a description you submit, the better the information and guidance we can supply.

Always bear in mind that you alone are responsible for the details you submit to us and that your reply from the CallCustoms constitutes advice and recommendations.

If you are phoning from a company with AEO status, the quickest means of reaching the correct office is by entering your corporate identity number. In doing so, you are making known your AEO status. This gives you the benefit of speaking with a Customs officer with specialised knowledge in the AEO certification, giving you a quicker, better and customised discussion of your question.

CallCustoms' regular opening hours:

9.00 am to 3.00 pm, Monday and Friday
9.00 am to 5.00 pm, Tuesday to Thursday

CallCustoms is closed for lunch 12.00 noon to 1.00 pm.

Technical Support

We help you with your technical inquiries.
Open 24 hours a day.

Customs Crimewatch

Swedish Customs needs your help, as we need information and tip-offs in order to stop, prevent or disrupt customs crime. You may choose to remain anonymous. Open 24 hours a day.


Tullverket • Box 12 854 • 112 98 Stockholm • 0771-520 520